Emergency phone numbers
- 112 – Emergency number → can be used even without SIM card!
- 999 – Ambulance → if the incident is of a medical nature (danger to health and life)
- 998 – Fire Brigade → if you need the intervention of the fire brigade (fire, accident on the road, cat on the roof or in a manhole)
- 997 – Police → if the event is of a criminal nature.
- 981 – Road Assistance
- 986 – Municipal Police (“Straż miejska”)
Other useful numbers:
- Polish State Railways
PKP Intercity Infoline:
+ 48 703 200 200 (press 9 for English) - MDA Bus Station Infoline
+48 703 40 33 40 - John Paul II International Airport Krakow-Balice information
+48 12 295 58 00
(press 1 for English)
Hospitals
Krakowski Szpital Specjalistyczny im. Jana Pawla II
ul. Pradnicka 80, 31-202 Krakow, Poland. Phone: 126142000.
Website: www.szpitaljp2.krakow.pl
Szpital Miejski Specjalistyczny im. Gabriela Narutowicza
ul. Pradnicka 35/ 37, 31- 202 Krakow. Phone: 124162266.
Website: www.narutowicz.krakow.pl
Szpital Specjalistyczny im. Jozefa Dietla
ul. Skarbowa 4, 31-121 Krakow. Phone: 126333400.
Website: www.dietl.krakow.pl
Szpital Specjalistyczny im. Stefana Zeromskiego SP ZOZ
os. Na Skarpie 66, 31-913 Krakow. Phone: 126440144.
Website: www.zeromski-szpital.pl
Szpital Zakonu Bonifratrow
ul. Trynitarska 11, 31-061 Krakow. Phone: 124305500.
Website: www.bonifratrzy.krakow.pl
Wojewodzki Szpital Specjalistyczny im. L. Rydygiera
Postal address: Osiedle Zlotej Jesieni 1, 31-826 Krakow. Phone: 126468000.
Website: www.rydygier.tpnet.pl
Children’s hospitals
Wojewodzki Specjalistyczny Szpital Dzieciecy im. sw. Ludwika
ul. Strzelecka 2/4, 31-503 Krakow. Phone: 124211344. Phone: 124213765.
Website: www.wssdzkrakow.hg.pl
Uniwersytecki Szpital Dzieciecy
ul. Wielicka 265, 30-663 Krakow. Phone: 126582011.
Website: www.usd.krakow.pl
Medical treatment
If you have a medical problem, you may register an appointment to a doctor or at a clinic (in Polish: przychodnia), which has contract with the Polish public health insurance system (NFZ – National Health Fund). In this case, you do not have to pay for the consultation. If you have a private insurance, it would be necessary to get familiar with its conditions. You probably need to pay for a visit first, and after that you need to contact your health insurance company in order to receive refund.
Once you are at the doctor’s, show your European Health Insurance Card or a replacement certificate in order to be examined or have a consultation. Have with you your valid ID card or passport – it can also be needed to identify you. In case it is necessary, you will receive a referral to diagnostic tests, to a specialist or to a hospital.
When you come to a clinic, go directly to the registration point (in Polish: rejestracja) and arrange an appointment with a family doctor (in Polish: internista / lekarz rodzinny), who will give you a prescription (in Polish: recepta) or refferal (in Polish: skierowanie) to diagnostic tests, to a specialist or to a hospital if needed.
In Poland a referral is required if you want to visit a specialist. However, no referral is required to following specialists: obstetrician, dentist, dermatologist, venereologist, oncologist, psychiatrist.
When hospitalized, operations, diagnostic tests, and medicines are provided free of charge.
Emergency medical treatment
In case of needed urgent medical help after 06:00 p.m. till 8 a.m. or during the weekend go to the Night Care Point (in Polish: nocna i świąteczna opieka zdrowotna) – addresses are available here.
In case of life-threatening conditions or immediate need for diagnosis and treatment you can go to Emergency Department (in Polish: SOR – Szpitalny Odział Ratunkowy), which you can find here:
https://www.inyourpocket.com/krakow/directory/Emergency-Room
https://krakow.naszemiasto.pl/szpitalne-oddzialy-ratunkowe-w-krakowie-telefony-adresy/ar/c3-2737262
Pharmacies
Usually pharmacies (in Polish: apteka) close around 4-6 pm, but you can find several that are open 24 hours ad also on the weekends (in Polish: apteka całodobowa) which can be found here.